/* Kastor V42 — chat humain réel, repli web quand UIKit est indisponible. */
#kc-launch,#kc-panel,#kc-panel *{box-sizing:border-box}
#kc-launch,#kc-panel{font-family:inherit,system-ui,-apple-system,"Segoe UI",sans-serif}
#kc-launch{position:fixed;right:20px;bottom:98px;z-index:1100;display:inline-flex;gap:10px;align-items:center;justify-content:center;min-height:49px;padding:12px 18px;border:0;border-radius:999px;background:#8f1018;color:#fff;box-shadow:0 9px 24px rgba(73,11,17,.28);font-size:15px;font-weight:700;line-height:1.2;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}
#kc-launch svg{height:21px;width:21px;stroke:currentColor;fill:none;flex-shrink:0}
#kc-launch:hover{transform:translateY(-2px);box-shadow:0 14px 26px rgba(73,11,17,.34)}
#kc-panel{--kc-red:#8f1018;--kc-red-dark:#710c13;--kc-ink:#1f2530;--kc-muted:#5b6677;--kc-soft:#f5f6f8;--kc-edge:#e5e7eb;display:none;position:fixed;right:18px;bottom:158px;width:min(420px,calc(100vw - 36px));height:min(630px,calc(100dvh - 185px));max-height:calc(100dvh - 185px);min-height:260px;z-index:20020;flex-direction:column;overflow:hidden;border:1px solid rgba(100,35,40,.14);border-radius:20px;background:#fff;color:var(--kc-ink);box-shadow:0 22px 70px rgba(10,21,35,.26);font-size:14px;line-height:1.45;isolation:isolate}
#kc-panel.open{display:flex}
#kc-panel [hidden]{display:none!important}
#kc-heading{display:flex;align-items:center;gap:11px;flex:none;padding:15px 16px;background:var(--kc-red);color:#fff}
#kc-avatar{display:grid;place-items:center;flex:none;width:42px;height:42px;border-radius:13px;background:#fff;color:var(--kc-red);font-weight:900;font-size:21px;letter-spacing:-2px}
#kc-brand{display:flex;flex:1;flex-direction:column;min-width:0;gap:2px}
#kc-brand strong{color:#fff;font-weight:800;font-size:16px;line-height:1.2}
#kc-brand small{color:#ffeaec;font-size:12px;font-weight:500;line-height:1.2}
#kc-close{display:grid;place-items:center;width:42px;height:42px;flex:none;margin:-3px -5px -3px 0;padding:0;border:0;border-radius:12px;background:rgba(255,255,255,.10);color:#fff;cursor:pointer;font-size:26px;line-height:1}
#kc-close:hover{background:rgba(255,255,255,.19)}
#kc-mode-wrap{display:flex;align-items:center;gap:7px;flex:none;padding:9px 15px;border-bottom:1px solid var(--kc-edge);background:#fff6f6;color:#712125;font-size:12px;font-weight:700;line-height:1.3}
#kc-mode-wrap::before{content:"";width:8px;height:8px;border-radius:50%;background:#c78d20;flex:none}
#kc-mode-wrap[data-mode="human"]::before{background:#6984a3}
#kc-history{display:flex;flex:1 1 auto;min-height:0;flex-direction:column;gap:16px;overflow-y:auto;overscroll-behavior:contain;padding:18px 15px 20px;background:#fafbfc;scroll-behavior:auto;scrollbar-width:thin}
#kc-history .kc-row{display:flex;align-items:flex-end;gap:8px;max-width:100%}
#kc-history .kc-row.mine{justify-content:flex-end}
#kc-history .kc-row.system{justify-content:center}
#kc-history .kc-avatar{display:grid;place-items:center;flex:none;width:29px;height:29px;background:#f6e8e9;border:1px solid #efdbdd;color:#8f1018;border-radius:50%;font-size:13px;font-weight:800}
#kc-history .kc-bubble{width:max-content;max-width:min(86%,315px);padding:10px 13px;border:1px solid var(--kc-edge);border-radius:15px 15px 15px 5px;background:#fff;color:var(--kc-ink);box-shadow:0 2px 7px rgba(12,25,39,.04);overflow-wrap:anywhere}
#kc-history .mine .kc-bubble{border-color:#edd5d8;background:#f9e9eb;border-radius:15px 15px 5px 15px}
#kc-history .system .kc-bubble{max-width:94%;background:#f0f2f4;color:#535963;text-align:center;border-radius:13px;font-size:12px}
#kc-history .kc-message-header{display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:3px 10px;margin-bottom:5px;font-size:11px;color:#687180}
#kc-history .kc-message-header strong{font-size:12px;color:#6b1e25;font-weight:800}
#kc-history .kc-body{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.5;font-size:14px}
#kc-history .kc-welcome{max-width:94%}
#kc-controls{display:flex;flex:none;flex-direction:column;gap:9px;min-width:0;padding:12px 14px 13px;border-top:1px solid var(--kc-edge);background:#fff}
#kc-status{margin:0;font-size:11.5px;line-height:1.4;color:#566173}
#kc-status[data-kind="error"]{color:#9d1620;font-weight:700}
#kc-prompts{display:flex;flex-wrap:wrap;gap:7px;margin:0}
#kc-prompts button{width:auto;min-height:34px;padding:7px 11px;border:1px solid #e8c9cf;border-radius:999px;background:#fff8f8;color:#812027;font-family:inherit;font-size:12px;font-weight:700;line-height:1.3;cursor:pointer;white-space:normal;text-align:left}
#kc-prompts button:hover{background:#fbecef;border-color:#bf8c94}
#kc-consent-wrap{display:flex;align-items:start;gap:8px;margin:0;color:#4b5563;font-size:11px;line-height:1.4}
#kc-consent-ai{flex:none;width:17px;height:17px;margin:1px 0 0;accent-color:var(--kc-red)}
#kc-form{display:flex;align-items:flex-end;gap:9px;margin:0;width:100%}
#kc-input{display:block;min-width:0;min-height:46px;max-height:112px;flex:1;resize:none;overflow-y:auto;margin:0;padding:12px 13px;border:1px solid #cfd4dc;border-radius:14px;background:#fff;color:#19212b;box-shadow:none;font-family:inherit;font-size:16px;font-weight:400;line-height:1.45;outline:0;appearance:none;-webkit-appearance:none}
#kc-input::placeholder{color:#6e7786;opacity:1}
#kc-input:focus{border-color:var(--kc-red);box-shadow:0 0 0 3px rgba(143,16,24,.09)}
#kc-send{display:grid;place-items:center;width:46px;height:46px;flex:none;margin:0;padding:0;border:0;border-radius:13px;background:var(--kc-red);color:#fff;cursor:pointer}
#kc-send svg{width:21px;height:21px;stroke:currentColor;fill:none}
#kc-send:hover{background:var(--kc-red-dark)}
#kc-human{display:flex;align-items:center;justify-content:center;gap:8px;align-self:center;width:auto;min-height:33px;padding:5px 12px;margin:0;border:0;border-radius:9px;background:transparent;color:#6b2531;font-size:12.5px;font-weight:700;cursor:pointer}
#kc-human:hover{background:#fbf1f2}
#kc-human svg{height:17px;width:17px;stroke:currentColor;fill:none}
#kc-send:disabled,#kc-human:disabled{opacity:.48;cursor:not-allowed}
#kc-panel button:focus-visible,#kc-launch:focus-visible{outline:3px solid #d9a236;outline-offset:2px}
#kc-panel textarea:focus-visible{outline:0}
body.kc-chat-open{overscroll-behavior:contain}
@media(max-width:1024px){
 #kc-launch{display:none!important}
 #kc-panel{left:12px;right:12px;bottom:calc(77px + env(safe-area-inset-bottom,0px));width:auto;height:min(630px,calc(100dvh - 116px - env(safe-area-inset-bottom,0px)));max-height:calc(100dvh - 116px - env(safe-area-inset-bottom,0px));min-height:220px;border-radius:18px;z-index:20020}
}
@media(max-width:767px){
 body.kc-chat-open{overflow:hidden}
 body.kc-chat-open .immotem-app-nav{visibility:hidden!important;pointer-events:none!important}
 #kc-panel{left:0;right:0;top:var(--kc-viewport-top,0px);bottom:auto;width:100%;height:var(--kc-viewport-height,100dvh);max-height:none;min-height:0;border:0;border-radius:0;box-shadow:none}
 #kc-heading{padding:calc(11px + env(safe-area-inset-top,0px)) 15px 11px}
 #kc-controls{padding:10px 12px calc(12px + env(safe-area-inset-bottom,0px))}
 #kc-history{padding:15px 12px}
 #kc-panel.kc-keyboard-open #kc-prompts{display:none!important}
 #kc-panel.kc-keyboard-open #kc-controls{padding-bottom:8px}
 #kc-panel.kc-keyboard-open #kc-heading{padding-top:8px;padding-bottom:8px}
}
@media(max-height:570px) and (min-width:768px){
 #kc-panel{bottom:10px;height:calc(100dvh - 20px);max-height:calc(100dvh - 20px)}
}
@media(prefers-reduced-motion:reduce){#kc-launch{transition:none}}

/* V57 : confidentialité accessible dans la messagerie sur toutes les pages. */
#kc-panel .kc-privacy-shortcut{margin:7px 0 1px;text-align:center;font-size:12px;line-height:1.4}
#kc-panel .kc-privacy-shortcut a{color:#8f1018;text-decoration:underline}